Privacy Policy

Last updated: 27-Aug-2023

This Privacy Policy describes how Sprintbox Technology Solutions Private Limited ("we", "us", or "our"), situated at 4th Floor, Zenia Building, Hiranandani Business Park, Arcadia Circle, Hiranandani Estate, Thane West - 400607, collects, uses, and discloses information, including personal information, collected from users ("you" or "users") of the "Roovy" product and website ("Site") available at www.roovy.in and the "Roovy Driver" mobile application ("App").

By accessing or using the Site and App, you consent to the practices described in this Privacy Policy.

Information We Collect

We collect information you provide to us when you enroll as a taxi driver using the "Roovy Driver" App. This information may include:

Your name, contact information, and address
Driver's license details and other identification information
Vehicle information, including license plate number and insurance details
Payment information for payment processing purposes
Geolocation data for navigation and service optimization

How We Use Your Information

We use the information we collect for various purposes, including:

Enabling the functionality of the "Roovy Driver" App
Verifying your identity and driver's qualifications
Managing your driver account and payments
Providing customer support and responding to your inquiries
Sending you updates, newsletters, and promotional materials
Monitoring and improving the quality and safety of our services
Complying with legal and regulatory requirements

Information Sharing

We may share your information in the following circumstances:

With third-party service providers who assist us in operating the App and Site, including payment processing, data storage, and customer support.
With relevant regulatory authorities and law enforcement when required by applicable laws and regulations.
In connection with a merger, acquisition, or sale of all or a portion of our assets, subject to applicable confidentiality agreements.
With your consent or at your direction.

Your Choices

You can update or correct your information by accessing your driver account settings in the App. You can also withdraw your consent for specific data processing activities by contacting us at info@roovy.in.

Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, please be aware that no method of transmission over the internet or electronic storage is completely secure.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The "Last updated" date at the top of this page indicates when the Privacy Policy was last revised. Your continued use of the Site and App after any changes signifies your acceptance of the revised terms.

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at info@roovy.in